IT Technical Support

Employer’s Job Description

* On-site (Augusta, Maine), long-term contract *

Position Responsiblities

• Equipment set up (Laptops, docking stations, monitors, etc.).
• Maintain inventory log.
• Proactively assist end users with simple desktop support.
• Ensure that all work is documented for future reference.
• Follow quality standards.
• Ability to work in a team environment.
• Strong communication skills; both written and spoken.
• Provide accurate and complete answers to general use and environment questions in a timely manner.
• Provide desktop computer support.
• Attend and participate in bi-weekly team and problem review meetings.
• Manage the retirement and disposal of obsolete computer equipment.

Experience

• 3-5 years relevant experience in desktop support
• Excellent customer service and communication skills
• Abiltiy to maintain accurate inventory
• 4-year college degree or equivalent experience preferred

To Apply, please send resume to Connect@Vantagepointrecruiting.com